Wyndham Garden Otsego-Minneapolis

The room was comfortable and the water Park had plenty to keep the kids busy. It had a snack bar inside as well. There’s an arcade, too. The whole place is convenient for traveling with little kids. If you live in the Twin Cities, it’s great for a staycation. Cons were it’s pretty loud, lots of kids stomping around, but that’s to be expected in a place that has a water park. Also, it was a little dingy/shabby in high traffic areas and looked a little beat up. Again, lots of kids running around so, for the price it was a great place to stay for a couple of nights.

I liked how comfortable our room was, the fact that our Sheltie could be with us, the breakfast, etc. The staff were always so friendly and helpful.

It started ok. Very clean and nice room. Later realized no hot water. The traffic noise was terrible. Half the lights did not work. In the am the TV did not work. There was a leak under the sink but we did have luck warm water. The good thing was when I reported our issues they were very quick to apologize and explain they were renovating. They gave us a compliment breakfast and took 40$ off the bill. This was more than acceptable. The staff was great especially the waitress.

They saved us from a horrible experience with the original hotel we had booked. Super nice staff. The waterpark was amazing.

Dislike: not enough towels for a bigger family or toilet paper. Price of hotel stay and breakfast not included in the price. Likes: waterpark, breakfast, staff.